Communication Skills




In any place which is populated by people there are many challenges generated by communication.
Apparently simple, efficient and valuable communication entails a conscious and permanent effort and requires special training.


Who can benefit?

Each one of us who wants to get along better with his or her fellows.



  • Life positions
  • Communication model
  • Barriers in communication
  • Personality types
  • The influence of beliefs on communication
  • APA model (Aggressive – Passive - Assertive)
  • Assertiveness: motivation and techniques
  • Types of listening
  • Opening communication channels – connection
  • Types of questions and their role in communication
  • Communication levels.